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BKash Deposit Guide
A Step-by-Step Guide to Making a Deposit on hi7u
Log in to your account and click the "Deposit" button in the top menu.
Select "bKash" from the payment options and enter the amount you wish to deposit (minimum ৳200).
Send money to the hi7u bKash number shown on screen using your bKash app or *247#. Enter your hi7u user ID as the reference.
Once the payment is complete, paste the TrxID from bKash into the hi7u deposit form.
Funds are typically credited to your hi7u wallet within 5–15 minutes. You will receive a confirmation via SMS or app notification.
Withdrawal Guide
Withdraw Your Winnings Fast — 4 Easy Steps
Before your first withdrawal, you must complete KYC by uploading your National ID and a selfie. This is a security requirement.
Log in to hi7u and go to the "Withdrawal" section. Enter the amount and provide your bKash or Nagad number.
Review all the details and click the Confirm button. You'll receive an OTP — use it to verify the transaction.
In most cases, bKash and Nagad withdrawals arrive within 5–15 minutes. During peak hours, it may take a little longer.
Please Note: Before withdrawing winnings from a bonus, you must meet the applicable wagering requirements. See details On the Bonus Page See details.
Payment Method Comparison
Deposit & Withdrawal Times and Limits
| Payment Methods | Minimum Deposit | Withdrawal Timeframes | Fee | Available |
|---|---|---|---|---|
| BKash | ৳200 | 5–15 minutes | Free | ✓ |
| Nagad | ৳200 | 5–20 minutes | Free | ✓ |
| Rocket | ৳300 | 15–30 minutes | Free | ✓ |
| Bank Transfer | ৳1,000 | 1–3 Business Days | Free | ✓ |
| Visa/Mastercard | ৳500 | 2–5 business days | 1.5% | ✓ |
| Crypto (USDT) | $5 | 15–60 minutes | Network Fee | ✓ |
Account Security — How hi7u Keeps Your Information Safe
Many people wonder how safe it is to deposit money online. It's a perfectly reasonable question to ask before joining hi7u. hi7u uses 128-bit SSL encryption, meaning your password, banking details, and personal data cannot be intercepted by anyone. The security standard is the same as what banking websites use — hi7u operates at that same level of protection.
With two-factor authentication (2FA) enabled, even if someone gets hold of your password, they still can't access your account — because logging in also requires the OTP sent to your mobile. hi7u recommends that all users keep 2FA turned on.
Common Issues & Quick Fixes
The most common issues users encounter on hi7u — and how to fix them quickly:
- Deposit Delayed: Double-check that you entered the transaction ID correctly. If 30 minutes have passed, contact live chat with your TrxID.
- Can't Log In: Check your Caps Lock, clear your browser cache. If the issue persists, reset your password.
- Withdrawal Pending: Withdrawals will be blocked if KYC is not completed. Go to Account Settings to upload your documents.
- Bonus Not Received: Check whether you meet the bonus eligibility criteria. Some bonuses are credited automatically; others need to be claimed manually.
- App Crashing: Update the app and restart your phone. If you're on an older version, download the latest APK.
Why KYC Verification Is Required and How to Complete It
Completing KYC (Know Your Customer) verification might seem like a hassle, but it's actually there to protect you. Without KYC, it's much harder to prevent unauthorized withdrawals if your account is ever compromised. To complete KYC on hi7u, you'll need a government-issued ID (NID or passport) and a selfie.
The process is usually completed within 24 hours. Once verified, you will be notified by email or SMS. KYC only needs to be completed once.
How to Contact hi7u Support
Hi7u's support team is available in Bengali, which is a major advantage for users in Bangladesh. You can reach them in three ways: via the Live Chat button in the bottom corner of the app or website (fastest option), by emailing support@hi7u.net, or by sending a message to hi7u's official page on social media.
Live Chat typically gets you a response within 2–5 minutes. Email takes a little longer — usually 2–6 hours. For urgent matters, always use Live Chat.
Contact Us
Hi7u's team is always here to help you resolve any issue
Frequently Asked Questions
Most Frequently Asked Questions at the Help Center