Our Core Commitments
What hi7u Guarantees for Your Privacy
Every transaction and login is secured with 256-bit SSL encryption — no one can intercept your data in transit.
ActiveHi7u never sells your personal data to advertisers or third parties. That's not just policy — it's a promise.
GuaranteeYou can request to view, correct, or delete your personal information at any time.
RightsStored in international-standard data centres, protected by firewalls and access controls.
No promotional emails or SMS will be sent without your consent. You can unsubscribe at any time.
Hi7u manages member data in accordance with international data protection standards (GDPR compliant).
Hi7u (hi7u.net) is an online betting and gaming platform used daily by hundreds of thousands of members across Bangladesh who share their personal information with us. Keeping that information secure is one of our most important responsibilities.
This Privacy Policy explains what information hi7u collects, how it is used, who it may be shared with, and how you can maintain control over your own data.
By using any hi7u service, you are considered to have accepted this policy. We encourage you to read it in full — it has been written in plain language so that everyone can understand it.
Hi7u collects information in three main ways — what you provide directly, what is gathered automatically while you use the platform, and in some cases, what comes from legitimate third parties (such as payment providers).
| Data type | Example | Source | Required? |
|---|---|---|---|
| Identity Information | Name, date of birth, NID number | Directly by You | Yes |
| Contact Information | Phone Number, Email | Directly by You | Yes |
| Financial Information | Bkash/Nagad Number, Transaction History | You + Payment Gateway | Yes |
| Device Information | IP address, browser, operating system | Automatic | Technical |
| Usage Data | Betting history, login times, preferred games | Automatic | For Service Delivery |
| Verification Documents | NID photo, selfie photo | Directly by You | For KYC |
Hi7u never uses your data without purpose. Every piece of information has a specific use, and we are not permitted to use it beyond that stated purpose.
To verify your identity, create your account, secure your login, and complete KYC.
To process deposits, send withdrawals, and ensure the security of your transactions.
To analyze how you use the platform and make it faster and more intuitive.
To comply with AML (Anti-Money Laundering) regulations and meet the reporting requirements of licensing authorities.
To send you promotional offers, new feature updates, and security notifications, with your consent.
To detect fraudulent activity, multiple accounts, and betting manipulation.
Hi7u never sells your information to advertisers or marketing companies. However, limited data may be shared with trusted parties in specific circumstances necessary to operate our services:
- Payment Provider: Mobile banking services like bKash, Nagad, and Rocket receive only the minimum information required to process a transaction.
- Identity Verification Services: Licensed third-party verification platforms are used to complete KYC.
- Regulatory authority: We are required to cooperate when regulatory authorities request information due to licensing or legal obligations.
- Law Enforcement: Information may be disclosed in response to a valid court order or lawful legal process.
- Technology Infrastructure: Cloud hosting and security service providers are granted controlled access strictly for technical purposes.
To keep your data secure, hi7u has put multiple layers of technical and organizational safeguards in place — and every one of them is actively enforced, not just written in policy.
Technical Safeguards:
- TLS 1.3 / 256-bit SSL encryption on all data transmissions.
- Stored data is protected with AES-256 encryption.
- Multi-layer firewall and intrusion detection system.
- Regular security audits and penetration testing.
- 24/7 monitoring for suspicious activity.
Data Retention Period:
Transaction records are retained for the entire duration your account is active and, after account closure, for a specified period as required by law (typically 5 years). This is a requirement under AML legislation.
Hi7u uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help the platform recognise you and remember your preferences.
| Cookie Type | Purpose | Duration | Can It Be Turned Off? |
|---|---|---|---|
| Login Sessions, Security Tokens | When the session ends | No (Required for the Service) | |
| Usage Statistics, Error Detection | 30 days | Yes (from Settings) | |
| Language, Theme, Notification Preferences | 365 days | Yes |
Analytics and preference cookies can be disabled from your browser settings; however, disabling essential cookies will prevent login and payment features from working.
Hi7u believes in giving you full control over your own data. You have 6 key rights:
Hi7u is required to inform you of what personal data it holds about you upon request.
You can request corrections to any information that is inaccurate or out of date.
You may request deletion of your data where there is no legal obligation for us to retain it.
You can request that your data be restricted from use for specific purposes.
You can request a copy of your data in a machine-readable format.
You may object to your data being used for marketing or profiling purposes.
Hi7u is intended for users aged 18 and above only. Under no circumstances does hi7u knowingly collect or store personal information from anyone under the age of 18.
If hi7u becomes aware that an underage individual has created an account, that account will be immediately closed and all associated data will be securely deleted.
9. Policy Updates
Hi7u may update this Privacy Policy from time to time — when new services are introduced, laws change, or security is improved. Members will be notified of significant changes via email or in-app notification. The date of the latest version will always be shown at the top of the page.
10. Contact Us
For any questions or concerns regarding our Privacy Policy, please get in touch:
- Email: privacy@hi7u.net
- Live Chat: Chat button on the right side of hi7u.net (24/7)
- Help Centre: /help-center
We typically resolve privacy-related complaints within 7 business days.
Frequently Asked Questions
Privacy enquiries
Your information is safe with us. Register with confidence and enjoy Bangladesh's best betting experience.